Privacy Policy — Your Data Security Commitment at 701pub

1. Introduction and Scope

701pub ("we," "us," "our," or the "Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy applies to all personal data collected through the 701pub website (https://701pub.cam), mobile applications, and related services (collectively, the "Services").

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the Platform. By registering an account, depositing funds, or using any part of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of your personal information as described herein.

701pub operates in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and related circulars issued by the National Privacy Commission (NPC). We are registered as a Personal Information Controller with the NPC and maintain appropriate organizational, physical, and technical security measures to protect personal data.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a 701pub account, use our Services, or communicate with customer support, you provide us with the following types of personal information:

• Account Registration Information: Full legal name, date of birth, gender, email address, Philippine mobile phone number, residential address, and chosen username and password.
• Verification and KYC Documents: Government-issued identification documents (passport, driver's license, UMID, PhilHealth ID, etc.), proof of address (utility bills, bank statements), selfie photographs for identity verification, and proof of payment method ownership.
• Payment and Financial Information: GCash account details, PayMaya account details, bank account information (account name, account number, bank name), deposit and withdrawal transaction records, and payment history.
• Communications: Content of messages sent to customer support via email, live chat, or phone, including any documents or screenshots you provide, feedback and survey responses, and correspondence regarding complaints or disputes.
• Responsible Gaming Data: Self-imposed deposit limits, loss limits, session time limits, self-exclusion requests, and any communications regarding responsible gaming concerns or problem gambling support.

2.2 Information Collected Automatically

When you access or use the 701pub Platform, we automatically collect certain technical and usage information through cookies, web beacons, log files, and similar technologies:

• Device and Browser Information: Device type (smartphone, tablet, desktop), operating system (iOS, Android, Windows, macOS), browser type and version, screen resolution, device identifiers (IMEI, device ID), and IP address and approximate geographic location.
• Usage Data: Pages visited, features used, games played, time spent on Platform, referring URL and exit URL, date and time stamps of activities, bet history and gaming activity, deposit and withdrawal activity, and clickstream data and navigation patterns.
• Cookies and Tracking Technologies: Session cookies to maintain login state, persistent cookies for preferences and settings, analytics cookies to understand user behavior, and third-party cookies from payment processors and service providers.

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction confirmations and payment status from GCash, PayMaya, and banking partners.
• Verification Services: Identity verification results from third-party KYC/AML service providers.
• Fraud Prevention Services: Risk assessment data from fraud detection and prevention partners.
• Public Records: Information from publicly available sources where necessary to comply with legal obligations or prevent fraud.

3. How We Use Your Information

701pub processes your personal information for the following purposes, all of which are based on legitimate legal grounds under the Philippine Data Privacy Act:

3.1 Service Provision and Account Management

• To create and maintain your 701pub account
• To verify your identity and age (21+ requirement)
• To process deposits, withdrawals, and payment transactions
• To enable gameplay and record gaming activity
• To provide customer support and respond to inquiries
• To communicate important account information, transaction confirmations, and service updates

3.2 Legal and Regulatory Compliance

• To comply with Philippine gaming regulations and PAGCOR oversight requirements
• To fulfill Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations
• To prevent underage gambling and enforce age restrictions
• To maintain records as required by law (financial transactions, gaming records, etc.)
• To respond to lawful requests from government authorities, law enforcement, or courts
• To report suspicious activities or transactions as required under Philippine AML laws

3.3 Platform Security and Fraud Prevention

• To detect, prevent, and investigate fraud, money laundering, and other illegal activities
• To identify and prevent multiple accounts, bonus abuse, and terms violations
• To monitor for unusual betting patterns, collusion, or use of automated systems
• To protect the security and integrity of the Platform and other users
• To enforce our Terms and Conditions and other policies

3.4 Responsible Gaming and Player Protection

• To implement deposit limits, loss limits, and session time limits
• To process self-exclusion requests and cooling-off periods
• To identify potential problem gambling behaviors and offer support resources
• To comply with responsible gaming obligations under Philippine law

3.5 Service Improvement and Analytics

• To analyze user behavior and preferences to improve the Platform
• To develop new features, games, and services
• To optimize user experience, navigation, and mobile performance
• To conduct market research and understand the Filipino gaming market

3.6 Marketing and Communications (with your consent)

• To send promotional offers, bonuses, and special promotions via email or SMS
• To provide personalized game recommendations based on your preferences
• To notify you of new games, features, and platform updates
• To send newsletters and gaming tips

Note: You can opt out of marketing communications at any time by clicking the unsubscribe link in emails, replying STOP to SMS messages, or adjusting your communication preferences in account settings. Opting out of marketing will not affect essential transactional and account-related communications.

4. How We Share Your Information

701pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only in the following limited circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: GCash, PayMaya, banking partners, and other payment gateway providers to process deposits and withdrawals.
• Identity Verification Services: Third-party KYC/AML providers to verify your identity and comply with regulatory requirements.
• Cloud Hosting Providers: To securely store data and maintain Platform infrastructure.
• Customer Support Tools: Live chat software and customer service platforms to provide support.
• Analytics and Data Services: To analyze Platform usage and improve services.
• Fraud Prevention Services: To detect and prevent fraudulent activity.

All service providers are contractually bound to protect your personal information, use it only for the specified purposes, and comply with applicable data protection laws.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, regulators, law enforcement agencies, or courts when required by law or when necessary to:

• Comply with legal process, subpoenas, or court orders
• Respond to lawful requests from PAGCOR, National Privacy Commission, or other regulatory bodies
• Report suspicious transactions under Philippine AML laws (Republic Act No. 9160, as amended)
• Cooperate with law enforcement investigations of fraud, money laundering, or other crimes
• Protect the rights, property, or safety of 701pub, our users, or the public

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate transaction involving 701pub, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

4.4 With Your Consent

We may share your information with third parties when you have given explicit consent for such sharing, such as participating in promotional partnerships or third-party offers.

5. Data Security Measures

701pub implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

5.1 Technical Security

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS protocols.
• Secure Storage: Personal and financial data is stored on secure servers with encryption at rest.
• Firewalls and Intrusion Detection: Network-level security controls to prevent unauthorized access.
• Two-Factor Authentication: Optional SMS-based 2FA for enhanced account security.
• Regular Security Audits: Third-party penetration testing and vulnerability assessments.

5.2 Organizational Security

• Access Controls: Personal data is accessible only to authorized personnel with legitimate business need.
• Employee Training: All staff receive data privacy and security training.
• Confidentiality Agreements: Employees and contractors sign confidentiality agreements.
• Incident Response Plan: Procedures for detecting, responding to, and reporting data breaches.

5.3 Physical Security

• Data centers with restricted physical access controls
• 24/7 monitoring and surveillance
• Environmental controls (fire suppression, climate control, backup power)

While we implement industry-leading security measures, no system is completely secure. You also have a responsibility to protect your account by using a strong password, enabling two-factor authentication, logging out after sessions, and not sharing your credentials with others.

6. Data Retention

701pub retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods:

• Active Accounts: Personal information is retained for the duration of your account's active status plus any applicable legal retention period.
• Closed Accounts: After voluntary account closure, most personal data is deleted within 90 days, except for data we are legally required to retain.
• Financial Records: Transaction records, deposits, withdrawals, and gaming activity are retained for at least five (5) years as required by Philippine AML and gaming regulations.
• Communications: Customer support interactions are retained for up to three (3) years for quality assurance and dispute resolution.
• Legal Holds: If your account or data is subject to a legal investigation, regulatory inquiry, or pending dispute, retention periods may be extended until the matter is resolved.

7. Your Privacy Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. To submit a data access request, contact customer s upport at [email protected]. We will respond within fifteen (15) days of receiving a valid request.

7.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most information directly through your account settings. For changes requiring verification (such as legal name or date of birth), contact customer support.

7.3 Right to Erasure

You have the right to request deletion of your personal information in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected. Note that we may retain certain information where required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.

7.4 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time through your account settings or by using the unsubscribe link in emails.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.

7.6 Right to Lodge a Complaint

If you believe 701pub has violated your privacy rights or the Philippine Data Privacy Act, you have the right to file a complaint with the National Privacy Commission. Contact details: National Privacy Commission, 5th Floor, Philippine International Convention Center, Vicente Sotto Street, Pasay City 1307, Philippines. Website: privacy.gov.ph.

7.7 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." Include your full name, registered email address, and a description of your request. We may require additional information to verify your identity before processing your request.

8. Cookies and Tracking Technologies

701pub uses cookies and similar tracking technologies to enhance your user experience, analyze Platform usage, and deliver personalized content. A cookie is a small text file stored on your device that helps us recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Required for basic Platform functionality such as login, session management, and security. These cannot be disabled without affecting Platform operation.
• Performance Cookies: Collect anonymous information about how visitors use the Platform, helping us improve functionality and user experience.
• Functional Cookies: Remember your preferences and settings (language, currency, layout preferences).
• Analytics Cookies: Help us understand user behavior, popular games, navigation patterns, and areas for improvement.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling essential cookies may affect Platform functionality.

9. International Data Transfers

Your personal information is primarily stored and processed in the Philippines. In some cases, we may transfer data to service providers located outside the Philippines (such as cloud hosting providers or analytics services). When we do so, we ensure appropriate safeguards are in place through contractual provisions requiring equivalent data protection standards and compliance with Philippine data protection laws.

10. Children's Privacy

701pub services are strictly for individuals aged twenty-one (21) and above. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a person under 21, we will immediately delete such information and close the associated account. Parents and guardians who believe their child has provided information to 701pub should contact us immediately at [email protected].

11. Changes to This Privacy Policy

701pub may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. We will notify you of material changes by posting a notice on the Platform, sending an email to your registered email address, or through other appropriate means. The updated policy will indicate the "Last Updated" date at the bottom of this document.

Your continued use of the Platform after such notification constitutes acceptance of the revised Privacy Policy. If you do not agree to the changes, you should discontinue use of the Platform and may request account closure.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

701pub Data Protection Officer
Email: [email protected]
Available: 24/7 (Philippine Standard Time)
Response Time: Within 48 hours for privacy inquiries

For general customer support, you may also use our live chat feature available on the Platform.